Public Relations
You don’t manage a crisis. You manage the story before it becomes one.
It sounds like you’ve been reacting. Something breaks, and you scramble. That’s a losing position.
Here’s the truth: by the time a story is public, the narrative is already decided. We get ahead of it. We shape how you’re seen before anyone else gets the chance to shape it for you.
How am I supposed to control what people say about you? I can’t. But I can make sure the first thing they hear is the truth, told on your terms. That’s the only kind of control that matters.