Market Research
You can’t negotiate with a market you haven’t heard.
It sounds like you’re making decisions on instinct. Instinct is good. Instinct without intelligence is gambling.
We listen first. We map the terrain — who’s winning, who’s bleeding, who’s about to break, and where the silence is. Because the silence is where the opportunity hides.
How am I supposed to know what your customer wants before they say it? I don’t guess. I ask. Then I listen to what they don’t say. That’s where the real answer lives.